Cov txheej txheem:

Yuav Ua Li Cas Thiaj Li Txiav Tawm Internet Hauv Tsev Los Ntawm Rostelecom: Kev Thaiv Ib Ntus Thiab Ua Tiav Kev Rhuav Tshem Daim Ntawv Cog Lus
Yuav Ua Li Cas Thiaj Li Txiav Tawm Internet Hauv Tsev Los Ntawm Rostelecom: Kev Thaiv Ib Ntus Thiab Ua Tiav Kev Rhuav Tshem Daim Ntawv Cog Lus

Video: Yuav Ua Li Cas Thiaj Li Txiav Tawm Internet Hauv Tsev Los Ntawm Rostelecom: Kev Thaiv Ib Ntus Thiab Ua Tiav Kev Rhuav Tshem Daim Ntawv Cog Lus

Video: Yuav Ua Li Cas Thiaj Li Txiav Tawm Internet Hauv Tsev Los Ntawm Rostelecom: Kev Thaiv Ib Ntus Thiab Ua Tiav Kev Rhuav Tshem Daim Ntawv Cog Lus
Video: yuav ua li cas koj thiaj paub hais tias muaj neeg tso khoom.10/5/2021 2024, Tej zaum
Anonim

Yuav ua li cas thiaj li txiav tawm Internet hauv tsev los ntawm Rostelecom: kev thaiv ib ntus thiab ua tiav kev rhuav tshem daim ntawv cog lus

Rostelecom
Rostelecom

Cov kev pabcuam tau txais tsis yog ua tiav raws li qhov kev cia siab thaum pib. Tej zaum yuav muaj lub siab xav ncua ib ntus thaum tau txais Is Taws Nem, sau cov lus tsis txaus siab rau tus kws kho mob, lossis tsis kam lees nws cov kev pabcuam. Nws yog ib qho tseem ceeb kom paub tias yuav ua li cas thiaj ua tiav qhov no, coj mus rau hauv tus account cov kev xav tau ntawm kev pabcuam. Peb yuav txiav txim siab yuav ua li cas yog tias cov ntawv cog lus xaus nrog Rostelecom.

Cov Ntsiab Lus

  • 1 Kev thaiv ib ntus

    • 1.1 Kev Siv Hluav Taws Xob txuas rau Is Taws Nem siv tus neeg teb xov tooj
    • 1.2 Yuav ua li cas thaiv Internet hauv koj tus lej siv nyiaj
  • 2 Kev tshem tawm ntawm cov kev pabcuam hauv tuam txhab

    • 2.1 Cov npe ntawm cov ntaub ntawv rau kev txiav tawm ntawm daim ntawv cog lus
    • 2.2 Kev Txiav Txim Siab rau kev tshem tawm tag nrho cov kev pabcuam

      2.2.1 Daim Duab Video: kev txiav tawm tsis yooj yim los ntawm Rostelecom

  • 3 Yuav ua li cas sau ntawv foob rau Rostelecom

    • 3.1 Yees duab: yuav ua li cas sau ntawv foob kom raug - cov lus qhia raug cai
    • 3.2 Yees duab: qhov twg thiab yuav ua li cas yws txog Rostelecom

Thaiv thaiv ib ntus

Yog tias koj tsis npaj yuav siv Is Taws Nem hauv tsev rau qee lub sijhawm thiab tsis xav them rau cov kev pabcuam tsis muaj kev tswj hwm, lub tuam txhab muab txoj hauv kev no rau koj. Kev yeem dawb thaiv ib ntus ntawm Is Taws Nem yog ua tau rau lub sijhawm 5 txog 90 hnub, suav nrog cov hnub so thiab cov hnub so.

Hauv qee thaj chaw, piv txwv li, koom pheej ntawm Karelia, Arkhangelsk thiab Murmansk cheeb tsam, kev yeem thaiv yog muab rau lub sijhawm 7 hnub.

Tus nqi pabcuam npaum licas:

  • thawj 30 hnub hauv Is Taws Nem txwv yog muab rau cov neeg siv dawb;
  • rau txhua hnub tom qab, 5 rubles raug txiav tawm los ntawm tus neeg siv nyiaj tus kheej. Nyiaj yuav pib siv tau.

Cov mob rau qhov ua tiav ntawm qhov kev xaiv:

  • qhov kev pom zoo rau kev txuas Rostelecom lub tsev Internet tau teeb tsa tsawg kawg yog ib lub hlis dhau los ua ntej hnub xav tias hnub thib ib ntawm kev thaiv;
  • qhov kawg ntawm qhov kev thaiv ib ntus dhau los tau tshwm sim tsawg kawg 30 hnub dhau los;
  • tsis tau them tus nqi siab. Tshwj xeeb, kev pabcuam kev cog lus yuav tsum xiam oob khab thiab tsis muaj kev thaiv nyiaj txiag hauv Is Taws Nem;
  • cov nyiaj txaus ntawm tus as khauj kom them mus rau lub sijhawm them nqi rau cov kev xaiv ntawm cov kev xaiv;
  • txoj kev npaj them se tsis siv rau kev txwv kev txwv ib ntus.

Dab tsi koj yuav tsum paub thaum txuas cov kev xaiv:

  • kev thaiv ib ntus tsis siv rau cov kev pabcuam rau kev xaub tsev lossis teeb tsa cov khoom siv thiab chaw nyob IP zoo li qub, uas yog, cov neeg yuav khoom yuav tsum tau them rau cov kev pabcuam no txawm tias tsis muaj is taws nem;
  • thaum lub sijhawm thaiv kev tuaj yeem, koj tsis tuaj yeem hloov lub phiaj xwm them nyiaj, nrog rau kev xiam lossis qhib lub zog ntxiv.

Cov kev thaiv cov Internet:

  • los ntawm cov neeg siv nyiaj ntawm tus kheej;
  • los ntawm kev hu mus rau qhov kev pab cuam uas yog siv xov tooj: 8–800–181–18–30, 8–800–100–08–00;
  • ntawm qhov chaw ua haujlwm ze lub tuam txhab.

Disconnecting Internet siv ib tus neeg teb xov tooj

Cov kev xaiv "Kev Txwv Ib Ntus" tuaj yeem txiav txim tau los ntawm kev hu rau tus xov tooj lossis hu ncaj qha rau lub tuam txhab chav haujlwm. Txhawm rau tsim cov kev xaiv, koj yuav tsum muaj:

  • kev sib txuas lus kev pabcuam kev sib txuas lus. Thaum hu xov tooj, tus tswj hwm yuav tsum tau muab tus naj npawb cog lus;
  • phau ntawv hla tebchaws cov ntsiab lus ntawm cov neeg yuav khoom hauv uas muaj npe ntawv cog lus kos npe.
Rostelecom chaw ua haujlwm
Rostelecom chaw ua haujlwm

Kev txwv ib ntus ntawm Is Taws Nem tuaj yeem mus nqa ntawm Rostelecom chaw ua haujlwm

Tus neeg teb xov tooj yuav kuaj xyuas qhov ua tau ntawm kev thaiv ib ntus thiab, yog tias pom zoo, yuav nkag mus rau lub sijhawm pib thiab xaus hnub ntawm qhov kev ncua kev pabcuam mus rau hauv cov kab ke. Txog hnub tau teem cia, Is Taws Nem yuav txiav tawm ncaj qha, thiab tom qab tas sijhawm tas sijhawm, nws yuav qhib haujlwm.

Yuav ua li cas thaiv Is Taws Nem hauv koj tus as khauj

Koj tus kheej tuaj yeem qhib qhov kev xaiv "Kev Tiv Thaiv Ib Ntus" nyob rau hauv tus neeg siv nyiaj ntawm tus kheej. Txoj kev no yog kev nrawm dua ntawm txhua qhov thiab tsis muaj teeb meem tshwj xeeb.

  1. Nkag mus rau nplooj ntawv ntawm tus kheej ntiag tug ntawm tus neeg pabcuam Rostelecom thiab nkag mus (nkag mus rau koj tus username thiab password, nyem lub pob "Login").

    Tus kheej tus account, nplooj nkag nkag
    Tus kheej tus account, nplooj nkag nkag

    Ntaus koj tus username thiab password, tom qab ntawv nyem "Login"

  2. Qhib tab "Kuv cov kev pabcuam" thiab xaiv "Home Internet" (nyem rau ntawm nws nrog tus nas laug khawm).

    Tus kheej tus account, Kuv cov kev pabcuam
    Tus kheej tus account, Kuv cov kev pabcuam

    Hauv seem "Kuv cov kev pabcuam" nyem rau "Home Internet"

  3. Ntawm nplooj ntawv piav qhia, nrhiav "Block service" thiab nyem rau nws.

    Tus kheej tus account, Lub Tsev Hauv Is Taws Nem
    Tus kheej tus account, Lub Tsev Hauv Is Taws Nem

    Nyem "Thaiv cov kev pab cuam"

  4. Nkag mus rau lub sijhawm thaiv kev cuam tshuam los ntawm kev nkag mus rau thawj hnub thiab hnub kawg hauv cov thawv hauv qab. Yog tias tsim nyog, nyem "Xam tus nqi". Lub kaw lus yuav tso tawm cov nyiaj uas yuav tsum muaj nyob hauv tus as khauj los qhib txoj kev xaiv.

    Tus kheej tus account, kev pabcuam thaiv lub sijhawm
    Tus kheej tus account, kev pabcuam thaiv lub sijhawm

    Qhia kom meej lub sijhawm thaiv thiab nyem "Paub meej"

  5. Nyem lub khawm paub meej.

Yuav tso npe li cas ntawm cov nyiaj ntiag tug nrog Rostelecom:

  1. Mus rau nplooj ntawv nplooj ntawv ntawm Rostelecom lub vev xaib. Nyob rau sab xis sab xis saum toj, nrhiav thiab nyem lub khawm "Tus Kheej Tus Kheej".

    Rostelecom official lub vev xaib
    Rostelecom official lub vev xaib

    Mus rau lub Rostelecom lub vev xaib thiab nyem lub khawm Tus Kheej Tus Kheej

  2. Hauv qhov tso cai qhov rai, nyem "Sau npe".

    Tus kheej rau npe nkag
    Tus kheej rau npe nkag

    Xaiv "Sau npe"

  3. Sau rau hauv daim ntawv foos. Raws li tus ID nkag mus, sau tus xov tooj lossis email chaw nyob uas koj tau nkag mus rau. Nyem rau "Mus Ntxiv" khawm. Los ntawm nyem sau thiab tuav lub icon hauv "Lo lus zais" teb, koj tuaj yeem tshawb xyuas qhov tseeb ntawm cov cim.

    Tus kheej daim ntawv sau npe tus kheej
    Tus kheej daim ntawv sau npe tus kheej

    Txhawm rau tsim ib lub txhab nyiaj, sau rau tag nrho cov chaw ntawm daim foos

  4. Mus rau lub chaw xa ntawv koj qhia thiab nrhiav ib tsab ntawv los ntawm Rostelecom. Hauv nws, nyem rau ntawm kab ntawv thiaj li paub meej chaw nyob. Yog tias koj qhia tus lej xov tooj, ib qho SMS nrog tus lej yuav xa rau nws, uas yuav tsum tau nkag rau hauv daim ntawv txuas ntxiv no. Nyob rau theem no, koj tus kheej lub peev nyiaj yuav raug sau npe thiab lub kaw lus yuav ua rau koj nkag mus rau koj tus ID nkag mus thiab tus password kom nkag mus.

    Daim ntawv los ntawm Rostelecom
    Daim ntawv los ntawm Rostelecom

    Ua raws li cov kab ntawv txuas hauv tsab ntawv los ntawm Rostelecom

Kev ncua ntawm lub tuam txhab kev pabcuam

Yog tias koj tsis npaj siab yuav siv Is Taws Nem los ntawm Rostelecom, koj yuav tsum ua txoj haujlwm kom tiav daim ntawv cog lus nrog lub tuam txhab. Nws yog ib qho tseem ceeb kom nkag siab tias tsis yog qhov thaiv ib ntus ntawm Is Taws Nem, thiab kev txiav tsis them nyiaj yog ib qho kev tsis kam lees ntawm cov kev pabcuam lossis lub laj thawj ntawm kev txiav txim siab ntawm daim ntawv cog lus los ntawm lub tuam txhab. Hauv thawj kis, Is Taws Nem yuav qhib thaum kawg ntawm lub sijhawm thaiv, thiab cov nuj nqis rau nws kuj tseem yuav qhib, uas yuav ua rau muaj nuj nqis nce ntxiv, uas tsis ntev yuav tau them rov qab. Qhov kev xaiv thib ob yog fraught nrog cov nyiaj ntawm kev nplua thiab kev sau nqi ntawm cov tsev hais plaub. Cov txheej txheem rau kev tshem tawm tag nrho cov kev pabcuam tsuas yog nyob ntawm lub chaw haujlwm hauv tuam txhab nrog kev koom tes ncaj qha ntawm cov neeg yuav thiab cov neeg sawv cev ntawm Rostelecom.

Cov npe ntawm cov ntaub ntawv rau kev txiav tawm daim ntawv cog lus

Txhawm rau tsis kam lees Rostelecom cov kev pabcuam, cov ntaub ntawv hauv qab no yuav tsum muaj:

  • "Thov kev txiav tawm ntawm kev pom zoo" rau ntawm tus qauv Rostelecom. Daim foos yog muab los ntawm tus neeg ua haujlwm hauv lub tuam txhab thiab tau sau los ntawm tus sau npe. Tom qab ntawv, daim ntawv thov raug lees txais rau kev txiav txim siab;
  • "Daim ntawv cog lus ntawm kev muab kev pabcuam kev sib txuas lus" muab rau tus neeg yuav khoom thaum txuas rau Is Taws Nem;
  • daim ntawv qhia txog tus kheej (phau ntawv hla tebchaws ntawm cov pej xeem ntawm Lavxias Federation lossis daim ntawv pov thawj ib ntus);
  • ib qho kev ua ntawm kev lees txais / hloov khoom siv rau nqi xauj tsev (yog tias muaj) nrog khij rau ntawm qhov rov qab los ntawm cov cuab yeej.
Txoj kev tshem tawm daim ntawv thov
Txoj kev tshem tawm daim ntawv thov

Txhawm rau tsis kam lees Rostelecom cov kev pabcuam, tus neeg yuav khoom yuav tsum sau ib daim ntawv thov rau kev txiav tawm daim ntawv cog lus

Dab tsi los txiav txim siab thaum tso tseg cov kev pabcuam

Thaum muaj kev sib txuas rau Is Taws Nem, tus neeg sau npe yuav muab nws daim ntawv "Daim Ntawv Pom Zoo Pabcuam", uas muaj tag nrho cov ntaub ntawv tseem ceeb txog kev nqis tes ntawm cov tog neeg, suav nrog thaum txiav tawm daim ntawv cog lus. Los ntawm ua tib zoo nyeem cov ntawv, koj tuaj yeem zam qhov tsis txaus siab tsis txaus ntseeg thaum koj sim txiav tawm Internet los ntawm Rostelecom.

Txhawm rau kom tiav qhov kev cog lus, koj yuav tsum:

  • them cov nuj nqi uas twb muaj lawm rau cov kev pabcuam, suav nrog them nyiaj hauv Is Taws Nem rau lub hli tamsis no;
  • kom them tus nqi seem ntawm cov khoom siv uas yuav hauv pob;
  • xa rov qab cov khoom siv muab rau nqi xauj tsev. Qhov chaw nyob ntawm cov khoom siv teev khoom siv yuav qhia tau los ntawm kev hu tus xov tooj hu-dawb ntawm cov kev pabcuam kev pabcuam 8 support800–100–08–00. Ib tus neeg ua haujlwm ntawm lub tuam txhab yuav tshawb xyuas qhov ua tiav thiab kev ncaj ncees, tshwj xeeb, kev ua haujlwm ntawm cov cuab yeej thiab muaj cov ntsaws ruaj ruaj. Yog tias qhov tsis xws luag pom, nws yuav tsis ua haujlwm los cev cov khoom siv thiab koj yuav tsum tau them nws cov nqi;
  • them tus nqi nplua rau qhov kev siv nyiaj tiag tiag ntawm lub tuam txhab thaum sib txuas rau Is Taws Nem, yog tias tsawg dua 12 lub hlis tau dhau los txij thaum xaus lus cog lus. Tus nqi ntawm lub txim yog xam tus kheej nyob rau hauv txhua kis tshwj xeeb raws li kev sib xyaw ntawm ntau yam: tus nqi sib txuas, lub sijhawm siv cov kev pabcuam, thiab lwm yam.
Router
Router

Tus xauj tsev router yuav tsum xa rov qab nyab xeeb thiab suab thaum txiav kev cog lus

Tus sau ntawm daim vis dis aus tom ntej, xav kom thim tawm ntawm Is Taws Nem, sau ntawv thov rau Rostelecom, nyob rau hauv uas nws tshaj tawm nws lub hom phiaj tsis kam lees txais cov kev pabcuam. Qhov teeb meem ntawm kev txiav tawm hauv Is Taws Nem tsis tau txiav txim siab yam tsis muaj tus neeg siv cov lus sib xws. Thiab tus kws sau ntawv, ob thiab ib hlis tom qab, raug yuam kom them rau cov kev pabcuam uas nws tsis tau siv txhua lub sijhawm no, thiab tseem sau tsab ntawv tshaj tawm haujlwm.

Daim video: txiav tawm tsis yooj yim los ntawm Rostelecom

Yuav ua li cas sau ntawv foob rau Rostelecom

Yog tias koj tsis npaj yuav txiav tawm qhov kev pom zoo nrog Rostelecom tsis tau, tab sis koj xav tias lub tuam txhab cov kev pabcuam tsis tau raws li cov qauv tau hais tseg thiab ua txhaum koj txoj kev txaus siab, koj cov kev txiav txim siab ntawm qhov teeb meem no tuaj yeem xav txog qhov kev thov kev lees paub rau tus kws kho mob.

Yuav ua cas thiaj thov:

  1. Nws yog qhov zoo dua los sau daim ntawv rau hauv lub koos pij tawj, piv txwv li, siv cov ntawv sau ntawv MS Word. Xaiv cov kab kev qhia ntawm nplooj ntawv A4 thiab daim font Times Tshiab Roman. Lwm qhov kev xaiv tsim tuaj yeem nyuaj rau kev nyeem thiab nkag siab.
  2. Nyob rau sab saum toj ntawm daim ntawv ntawm sab xis, qhia kom meej:

    • rau leej twg qhov kev thov yog npaj siab (piv txwv li, tus Thawj Coj General ntawm Rostov ceg ntawm PJSC Rostelecom);
    • Lub npe tag nrho, chaw nyob thiab tus lej xov tooj ntawm cov neeg thov kev pab.
  3. Hauv nruab nrab ntawm nplooj ntawv, sau nqe lus - Thov.
  4. Hauv "lub cev" ntawm cov ntaub ntawv, qhia qhov tseem ceeb ntawm qhov kev thov (cov kev pabcuam twg yog cov ua haujlwm tsis zoo lossis tsis tau txhua, koj yuav ua li cas thiaj lees paub qhov no, rau leej twg koj tau thov nrog daim ntawv thov, qhov tshwm sim ntawm kev txiav txim siab, thiab lwm yam).
  5. Tom ntej no, nthuav qhia koj cov tseev kom muaj (piv txwv, rov qab sib txuas lus, kom paub meej cov ntaub ntawv tshaj tawm hloov ceev, thiab lwm yam) thiab qhia txog lub sijhawm.
  6. Koj tuaj yeem qhia Rostelecom txog koj lub hom phiaj thov rau lwm tus neeg saib xyuas haujlwm yog tias koj qhov tsis tau ua tiav.
  7. Hnub thiab kos npe.

Daim vis dis aus: yuav ua li cas sau ntawv foob kom raug - cov lus qhia raug cai

Kev Xa Daim Ntawv Thov:

  • Luam tawm daim ntawv no ua ob daim ntawv luam tawm: muab ib daim rau tus sawv cev ntawm lub tuam txhab ntawm Rostelecom chaw ua haujlwm, thiab khaws lwm tus rau koj tus kheej. Tsuas yog nco ntsoov thov kom nws tau sau hnub kos npe, thiab kos npe. Txwv tsis pub, nws yuav nyuaj rau qhov pov thawj muaj qhov kev thov tom qab.
  • Koj tseem tuaj yeem xa koj qhov kev thov los ntawm kev sau npe nrog kev ceeb toom. Tag nrho cov npe ntawm Rostelecom tuaj yeem nrhiav tau ntawm

Video: qhov twg thiab yuav ua li cas yws txog Rostelecom

Tam sim no koj paub yuav ua li cas txiav tawm hauv Internet los ntawm Rostelecom, sau ntawv thov lossis ncua kev siv cov tuam txhab cov kev pabcuam rau ib ntus. Qhov no txhais tau tias koj tuaj yeem ua nws yog.

Pom zoo: